- When people stand too close to me in line at stores and I feel them breathing on me.
WHY it exists: There usually isn’t adequate room to wait on line at places, which causes most people to bunch up together in order to avoid being in the way of other patrons.
- When the bathrooms on campus are not properly maintained and are very dirty.
WHY it exists: UF does not want to pay for hourly maintenance of the bathrooms, especially during overnight shifts in the library.
- When the Burger King on University doesn’t maintain their soda machine and the soda is more seltzer than syrup.
WHY it exists: There is not an adequate system in place for cleaning the machines or a specified individual to clean the machines.
- When the Starbucks on Archer serves you burnt/old coffee after you paid $5 for your latte.
WHY it exists: There isn’t a routine with a specified time period by which you have to throw out and remake the coffee and give away/throw out the rest of it.
- When people drive recklessly and risk hurting everyone else on the road.
WHY it exists: People are in a rush to get to things and there aren’t enough police officers on the road to dissuade people of speeding.
- When I have to constantly update apps/my phone for “bug fixes.”
WHY it exists: Developers release new updates in order to make their applications the best they can be, but many of them have to release updates for “bug fixes” because they do not have an adequate testing process in place.
- When people ask questions that they already know the answers to just to play dumb or instead of participating in a stimulating conversation.
WHY it exists: People have a hard time being confident enough to engage in stimulating conversation. This might be because there are no classes in childhood and throughout our life that challenge us to speak publicly about our thoughts and feelings.
- When the Publix on 13th does not have enough parking spots.
WHY it exists: The employee parking lot was taken away by landlords, causing employees to have to take up most of the parking lot, which leads to patrons not having enough spots.
- People using their phone during sets at the gym.
WHY it exists: People get distracted on their phone once they get the notification that they got a text or a call. They end up spending more time on their phone then actually working out, which leads to longer wait times for equipment at the gym.
- When customer service representatives follow you around in the store.
WHY it exists: In most stores, specifically small businesses, there isn’t an adequate way of monitoring customers for stolen goods rather than intently watching them.
- When waiters forget to refill your beverages at restaurants.
WHY it exists: Restaurants do not want to hire more waiters then the minimum amount that they need, which leads to waiters being too busy to thoroughly check in with the needs of their table. There is no automated system to page waiters to tell them that one of their tables needs something.
- When classes require high levels of public speaking for a grade and refuse to accommodate individuals with anxiety in these settings.
WHY it exists: Public speaking is an essential part of a individual's success, but there is no system in place to teach people how to be confident when speaking publicly. UF also struggles with creating smaller, more intimate environments for their students in larger majors (such as business majors) that may be more comfortable for those who struggle.
- When people slack off in group projects.
WHY it exists: There are not adequate systems in place that divide the group work equally and track each individual's effort and progress.
- When customer service workers are not friendly.
WHY it exists: Businesses do not have an adequate customer service training system that teaches individuals how to interact with customers.
- When the speaker at the drive thru is not good quality so you can barely hear what the employee is saying.
WHY it exists: There isn’t a maintenance schedule in place where corporate offices ensure the quality of their drive thru experience.
- When people talk loudly on the quiet floor of Library West during finals week.
WHY it exists: UF does not have the budget to pay for floor monitors that will address individuals that are being too loud.
- Having to use ProctorU for exams, which serves as a distraction for those sensitive to other people watching them in times of stress.
WHY it exists: Professors do not want their students cheating on exams, so this is the only current alternative they have to prevent cheating.
- When stores have bad return policies.
WHY it exists: Stores want to ensure that their goods are returned unused and in good condition, but might not have an adequate system in place to ensure that their product was unworn and not damaged.
- When stores like Forever21 leave damaged goods out for people to buy.
WHY it exists: Forever21 does not have a good quality assurance program in place that ensures employees are monitoring the clothes out for purchase.
- When restaurants do not have an adequate place for people to sit while waiting for a table.
WHY it exists: Restaurants have a lot of expenses and are more concerned with optimizing the amount of tables than the number of chairs they have for waiting guests. But, this might dissuade people from waiting for the restaurant and therefore they lose business.
Reflection:
This exercise was particularly easy for me to complete because I am an individual that is very much aware of my surroundings at all times. Additionally, I am a very thoughtful person and have never grown out of that inquisitive two year old stage where I constantly ask why something is happening. This has benefitted me immensely in my life because it has allowed me to become a very patient, tolerant patron as well as an understanding friend.
Meghan I really like how thought out and detailed your bugs and the explanation for them are. I actually have a lot of similar ones with you, I absolutely HATE when people are always on their phones at the gym, at restaurants, in classes, it's really disturbing and disrespectful. I also do not like ProctorU, I've had my grades lowered for technical difficulties. It's also impressive how you found this list easy to do, it was pretty hard for me.
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